Cohere: A podcast about the future of human networks

Responsible AI: Appropriate Trust and LLM Fabrication with Mihaela Vorvoreanu, PhD
Metaverse, Immersion, Design Bill Johnston Metaverse, Immersion, Design Bill Johnston

Responsible AI: Appropriate Trust and LLM Fabrication with Mihaela Vorvoreanu, PhD

On this episode of the Cohere podcast, co-hosts Bill Johnston and Dr. Lauren Vargas dive deep into AI ethics with Mihaela Vorvoreanu, Director of UX Research and RAI Education for Microsoft's Aether. The conversation primarily focuses on "appropriate trust" in AI, emphasizing the need for accountability in AI systems. Vorvoreanu boldly challenges listeners to rethink Large Language Models (LLMs) not merely as information retrieval systems but as systems of fabrication. She further confronts the exaggerated notion of AI as super capable and superhuman, shedding light on the common errors made by LLM-based systems and the implications for users. This episode offers invaluable perspectives on AI ethics, vigorously questioning the hyperbole surrounding AI and making the field more comprehensible to a broader audience.

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Evolution of Learning: Moving Beyond Communities of Practice with the Wenger-Trayners
Metaverse, Immersion, Design Bill Johnston Metaverse, Immersion, Design Bill Johnston

Evolution of Learning: Moving Beyond Communities of Practice with the Wenger-Trayners

Episode Summary: In the latest episode of the Cohere podcast, social learning theorists Etienne and Beverly Wenger-Trayner delve into an engaging discussion with co-hosts Dr. Lauren Vargas and Bill Johnston. The guests explore the evolution of communities of practice, their forthcoming CoP Guidebook, and their unique workshops and retreats. They provide insights into their ongoing research project, a tripartite book series designed to update and expand their social learning theory. The inaugural volume, published in 2020, focuses on value creation within social learning spaces. The subsequent volumes, currently in development, will concentrate on expanding social learning across temporal and spatial dimensions and the personal journey of actively participating in the learning process.

Memorable Quote: “One thing I should say is, To be absolutely honest, I speak for myself, but who cares about communities of practice? Honestly, I don't, and I don't believe that Etienne does.

I don't care about community practice, what we care about is developing social learning capability of people, of groups, of organizations, of our planet. Otherwise, sorry guys. We've had it. So what keeps us up at night or what drives this restless energy is wow, how can we speed up the learning loops if things are moving so fast?

Everything's so unexpected. Unless we get so much better and quicker at developing learning loops into what's working and what's not working. Unless we get quicker at that, we're out mate. And so that's the driving restlessness and the communities of practice are one part of that."

Beverly Wenger-Trayner

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How Hopeful Stories Can Shape a Better Future with Ed Finn
Metaverse, Immersion, Design Bill Johnston Metaverse, Immersion, Design Bill Johnston

How Hopeful Stories Can Shape a Better Future with Ed Finn

On this episode of the Cohere podcast, co-hosts Bill Johnston and Dr. Lauren Vargas chat with Ed Finn, the founding director of the Center for Science and the Imagination at Arizona State University. As an associate professor in the School for the Future of Innovation in Society and the School of Arts, Media, and Engineering, Finn provides fascinating insights into the Center's endeavors, the collaborative imagination and writing project 'Hieroglyph,' and the pioneering Imaginative Collaboration Framework. Throughout the discussion, Finn emphasizes the influential role of hopeful stories in shaping collective visions for the future and shares examples demonstrating how these narratives can drive innovation, learning, and societal transformation.

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Navigating the Customer Experience Landscape with Esteban Kolsky
Metaverse, Immersion, Design Bill Johnston Metaverse, Immersion, Design Bill Johnston

Navigating the Customer Experience Landscape with Esteban Kolsky

In this episode, Bill and Lauren engage chat with esteemed customer experience analyst and researcher Esteban Kolsky. They delve into the complex world of customer experience, discussing the importance of community, the hype around generative AI, and how to sift through the noise to identify critical signals, trends, and patterns. This conversation highlights what is needed to develop the mindset required for staying attuned to what matters in a constantly evolving customer experience landscape.

Memorable Quote: “Organizations still have the idea that communities need to be managed and created by the organization. Mm-hmm. They don't understand the communities. They don't understand independent communities. They don't understand, even if they understand that they exist, they don't know what to do with information and with the people in there.”

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From human-centered social networks to the Plentiverse with Meena Palaniappan
Metaverse, Immersion, Design Bill Johnston Metaverse, Immersion, Design Bill Johnston

From human-centered social networks to the Plentiverse with Meena Palaniappan

Episode Summary: In this episode, Bill and Lauren engage in a conversation with Meena Palaniappan, the Founder, and CEO of Atma Connect, as she discusses her journey of building Atma Go, a tool for community change that operates on a hyperlocal level in Indonesia, Puerto Rico, and Ukraine. Palaniappan introduces the concept of the ‘plentiverse,’ which contrasts the metaverse, and emphasizes the potential of technology in creating collective consciousness and enabling every individual to become a change-maker in constructing a better world. This conversation showcases how Atma Connect is empowering individuals with low income and living in rural areas to take the lead in shaping their communities.

Memorable Quote: “What we really need is an algorithm for cohesion and connection - this is what needs to be built. AtmaGo has been an incredible hyperlocal tool for community change. We are focused on building a new infrastructure for collective consciousness through media, new technology economies, and society infrastructures.”

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Exploring AI as a Force Multiplier / Reflections as we Transition to Spring
Metaverse, Immersion, Design Bill Johnston Metaverse, Immersion, Design Bill Johnston

Exploring AI as a Force Multiplier / Reflections as we Transition to Spring

Episode Summary: In this episode, Bill and Lauren delve into their interest in AI and reflect on some of the key insights presented in the recent The Future Today Institute's 2023 Tech Trends Report. They explore the trends and signals related to AI, such as the integration of generative AI into consumer applications, the development of new computing architecture and applications, the significance of computing and connectivity technologies for the metaverse, and the potential of organic computers to overcome Moore's law. Additionally, Bill and Lauren share news about the continuation of Structure3C’s AI research and invite listeners to participate in a survey for the 2023 AI & Communities Research Project.

If you lead customer community, enterprise social network, or open innovation efforts for your org, we would love to hear from you!

To participate, take the survey here:

https://structure3c.typeform.com/aicommunitypod

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Exploring Conversational Leadership With John Hovell
Metaverse, Immersion, Design Bill Johnston Metaverse, Immersion, Design Bill Johnston

Exploring Conversational Leadership With John Hovell

It is time to become more curious and critical about our relationship with AI

Venessa Paech is an internationally regarded online community strategist with over 25 years of experience building community online. Venessa is also a PhD candidate studying the intersection of AI and community, and a global authority on communities and community management.

In the first Cohere episode of 2023, Venessa joins Bill Johnston and Dr. Lauren Vargas to discuss the quickly evolving role of AI in our digital experiences, how AI is currently playing a role in online communities, and what the future may hold regarding our collective relationship with AI.

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Examining Our Collective Relationship With AI - a Conversation With Venessa Paech
Metaverse, Immersion, Design Bill Johnston Metaverse, Immersion, Design Bill Johnston

Examining Our Collective Relationship With AI - a Conversation With Venessa Paech

It is time to become more curious and critical about our relationship with AI

Venessa Paech is an internationally regarded online community strategist with over 25 years of experience building community online. Venessa is also a PhD candidate studying the intersection of AI and community, and a global authority on communities and community management.

In the first Cohere episode of 2023, Venessa joins Bill Johnston and Dr. Lauren Vargas to discuss the quickly evolving role of AI in our digital experiences, how AI is currently playing a role in online communities, and what the future may hold regarding our collective relationship with AI.

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A Look Ahead for the Cohere Podcast in 2023
Metaverse, Immersion, Design Bill Johnston Metaverse, Immersion, Design Bill Johnston

A Look Ahead for the Cohere Podcast in 2023

Hello CoherePod.com, goodbye seasons!

Hi everyone, welcome to 2023! On this episode, Lauren and I offer a quick update on our plans for the Cohere podcast! 

This year we are breaking away from the concept (and constraints) of the idea of seasons. We will be pursuing topical series instead, which will help us cover a wider range of topics and synch more naturally with our work and research.

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The Role of Friendship in Enhancing Virtual Experiences with Joi Podgorny
Metaverse, Immersion, Design Bill Johnston Metaverse, Immersion, Design Bill Johnston

The Role of Friendship in Enhancing Virtual Experiences with Joi Podgorny

Joi Podgorny returns to the Cohere podcast to discuss her unique perspective on the state of the Metaverse with hosts Bill Johnston and Dr. Lauren Vargas.

In season 1, in the early stages of the pandemic, Joi and Bill explored the part communities, and in particular VR-based communities, might play during the lockdown and socially-distanced period of the pandemic. 

On this episode, Joi returns to revisit the conversation in Season 1, talk about her new role with Together Labs, and discuss how kids have weathered the pandemic in virtual worlds and in real life.

Of particular note is Joi's perspective on the science of Friendship, and how the three pillars of Friendship (proximity, familiarity, and positivity) are guiding principles in her work. 

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